GUIDE TO FAN SAFETY

A MESSAGE FROM RBC HERITAGE

The health and safety of all associated with the RBC Heritage is our No. 1 priority. The tournament and the PGA TOUR have an extensive set of COVID-19 health and safety measures planned in conjunction with CDC guidelines to promote a safe environment and quality experience on the golf course. This includes the three W’s: Wear a Mask, Watch Your Distance, and Wash Your Hands.

Social Distancing

It is important that everyone on-site practices social distancing in order to help maintain a safe environment. While on-site, pay attention to visual and verbal cues for capacity, directional flow and viewing area guidelines. Social distancing will lead the way.


Masks/Face Coverings

Masks are required at the RBC Heritage at all times, both indoors and outdoors, with limited exceptions. Exceptions include:

  • Medical Conditions that make wearing a mask difficult
  • Children under the age of 2
  • While actively eating or drinking

Guests must bring their own CDC approved face covering or cloth mask from home. Per CDC guidelines, a face shield is not an appropriate substitute for a face covering. Masks should fit snugly around the sides of the face and cover your nose, mouth and chin. Masks must be affixed prior to arrival at the main entry gate. .


Prior to Arrival

Those who feel ill or are experiencing symptoms of COVID-19 will not be admitted to the RBC Heritage. For more information on symptoms and procedures for those experiencing them, please visit the CDC’s website, which can be found here.


Arrival

Upon arrival to the event, each guest will be subject to a thermal screening and health questionnaire. Once guests receive an admissible result, they will proceed through standard security checks and bag search in a safe and socially distant manner.


Ticketing Admissions

Guests are required to present a valid ticket to enter tournament grounds via contactless admissions process. Guests will proceed through the gates once a valid scan has been registered. Please practice social distancing when queuing for entry and wear your mask at all times. For full PGA TOUR Ticket Terms, click here.


Will Call

Will Call will not be available at the RBC Heritage. Guests are strongly encouraged to distribute tickets in advance of the tournament.


Signage & Guidelines

Guests will notice increased safety signage throughout the golf course, as well as visual and verbal reminders of safe behavior guidelines and Code of Conduct that must be adhered to while on-site. Failure to comply with any posted or verbal guidelines may result in consequential action, including expulsion from the tournament grounds.


Ropeline Policy

Consumption of food and beverage is prohibited within 10 feet of the ropeline. Masks must be worn at all times within 10 feet of the ropeline, even when in possession of food and beverage.


Sanitization

The RBC Heritage will have enhanced sanitization protocols in place to ensure all areas are routinely cleaned and sanitized. Sanitization and handwashing are encouraged throughout your time on-site. Guests are permitted to bring their own sanitizer from home.


Autographs

Our RBC Heritage Players can’t wait to see guests back on-site but please understand, for the health and safety of everyone on property, no handshakes, fist bumps, or autographs are permitted at this time. Please respect their space and watch your distance.


Feeling Ill On-site

If you begin to feel ill or have symptoms after arrival at the event, go directly to a First Aid tent. Medical professionals are ready to assist you in accordance with their COVID-19 protocols.


The Final Putt

Once the final putt drops, please exit the tournament venue safely and patiently, while keeping socially distant from others.


PGA TOUR: Know Before You Go

What happens if the RBC Heritage is conducted without spectators due to COVID-19?

If the RBC Heritage is conducted without spectators due to COVID-19, those who have purchased tickets through the RBC Heritage will be entitled a full refund.